Terms of service

Terms of Service

These Terms govern your use of the Scratchlight website and your purchases from us. By using our site or placing an order, you agree to these Terms.

Orders & pricing

All orders are subject to acceptance and availability. Prices are shown in the store currency and may change at any time before an order is placed. We make every effort to display products and prices accurately; in the event of an obvious error we may cancel an order and refund any payment taken.

Products

Colours and finishes may vary slightly from on-screen images.

Payment

Payments are processed securely by our payment providers. You confirm that you are authorised to use the payment method provided.

Shipping & returns

Delivery times and returns are described in our Shipping Policy and Refund Policy.

Intellectual property

All content on this site, including designs, text and images, is owned by or licensed to Scratchlight and may not be reproduced without permission.

Acceptable use

You agree not to misuse the site, attempt to disrupt it, or use it for any unlawful purpose.

Limitation of liability

To the extent permitted by law, Scratchlight is not liable for indirect or consequential losses arising from the use of our products or site. Nothing in these Terms limits your statutory rights as a consumer.

Changes

We may update these Terms from time to time; the current version is always posted here.

Contact

Questions? Reach us through our contact page.