Informativa sulla privacy

Privacy Policy

This Privacy Policy explains how Scratchlight ("we", "us") collects, uses, and protects your information when you visit or buy from our store.

Information we collect

When you place an order or contact us, we collect information such as your name, shipping address, email address, and order details. When you browse, we automatically collect device and usage data (such as IP address, browser type, and pages viewed) through cookies and similar technologies.

How we use your information

  • To process and deliver your orders and provide customer support.
  • To send order updates and, where you've opted in, marketing messages.
  • To improve our store, prevent fraud, and meet our legal obligations.

Sharing

We share information only with service providers who help us run the store — for example our ecommerce platform (Shopify), payment processors, shipping partners, and analytics and advertising providers. We do not sell your personal information.

Cookies

We use cookies to keep the store working, remember your cart, and measure performance and advertising. You can control cookies through your browser settings.

Your rights

Depending on where you live, you may have the right to access, correct, delete, or port your personal data, and to object to or restrict certain processing. To exercise any of these rights, contact us through our contact page.

Data retention

We keep personal information only as long as needed to fulfil the purposes described here or as required by law.

Changes

We may update this policy from time to time. The latest version will always be posted on this page.

Contact

Questions about your privacy? Reach us through our contact page.